To deliver and optimize our products and services, we collect data from our customers, partners, and website visitors. We process personal data and other data in accordance with applicable laws and regulations. This privacy policy explains how we do this.

Applicability

This privacy policy applies to the processing of personal information (personal data) provided by customers and data obtained from the use of our services such as placing orders (supplementing) and visiting and using the website(s) of Slagerij Wisse.

How does Slagerij Wisse collect personal data?

Slagerij Wisse collects personal data when you use one of our services to complete orders, including invoicing and delivery, and to enable the use of other services. You must have access to your own online environments, and we must also ensure that unauthorized persons cannot access them. We also collect data when you subscribe to our newsletter, request information, ask a question, respond to our website(s), or otherwise contact us.

What personal data does Slagerij Wisse collect?

Slagerij Wisse collects contact information such as your name, address, telephone number, email address, and bank details, as well as information relating to previous orders and use of our services.

In addition to the personal data you provide to Slagerij Wisse, Slagerij Wisse may collect, record, and process additional personal data about your use of our services and website(s). Depending on the services you purchase from us, we store traffic and location data.

Why does Slagerij Wisse collect personal data?

Butcher shop Wisse processes personal data to provide our services. We store data to deliver, create an account, invoice, and communicate with you in connection with these services. We also need your data to process questions, complaints, and any potential refunds.

FAK Nederland BV stores your IP address to ensure the order process runs smoothly, among other things. FAK Nederland BV also stores other traffic and location data to enable you to use our services and for billing purposes. They also use this data for traffic management, fraud detection, and complaint handling.

Your personal data and third parties

Slagerij Wisse never sells your personal data to third parties. We also use systems or services from FAK Nederland BV, which may also provide FAK Nederland BV with access to our customers' data. In all cases, we ensure that this party offers adequate guarantees regarding privacy protection and security.

Your rights

You can always access your data processed by Slagerij Wisse free of charge and make changes to it if desired. If you wish, we can provide you with your contact, address, and bank details. You can also object to receiving targeted information about our products and/or services by email, phone, mail, and/or text message, or WhatsApp. If you would like to use one of these options, please contact us.

You can also ask us to delete your data from our database. Please note that we may not always be able to comply with this request. For example, if you are (or have been) a customer, the tax authorities require us to retain agreements for at least seven years. Even if you no longer want us to contact you with marketing, we must remember your name and email address so we can exclude you from our future campaigns. If we are unable to comply with your request, we will, of course, inform you of the reason.

To verify that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please redact your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy.

How does Slagerij Wisse secure your data?

At Slagerij Wisse, we monitor and protect all our products and services, both visibly and invisibly, against misuse and fraud through the FAK Nederland BV system, which we use online and offline. FAK Nederland BV has implemented technical and organizational measures to ensure that your data is processed solely for the purposes stated above.

Read more about this in the privacy statement of FAK Nederland BV at www.fak-nederland.nl.

Retention period of personal data

We retain your personal data no longer than necessary for the relevant purpose. We also comply with the retention periods imposed by law. The length of the retention period varies depending on the situation. In most cases, we apply a retention period of 7 years.

Cookies

Slagerij Wisse places cookies when you visit one of our sites. These cookies mean you don't have to enter the same information each time you return. They also help us secure the site(s).

We also use cookies for targeted advertising. Below, you can read about the types of cookies you may encounter.

Functional cookies

Among other things, to remember your order and login and to prevent fraud.

b. Social media cookies

On our website(s), we display buttons and widgets from the social networks Facebook, Twitter, and YouTube, allowing you to easily share and/or view information about us on social media. These buttons are pieces of code from the social media platforms themselves and use a cookie. This cookie remembers that you are logged in, so you don't have to log in to Twitter or Facebook every time you want to share something or perform a similar action there.

Facebook and Twitter cookies are only placed if you are logged in to Facebook while visiting the website(s) and give permission. You can disable this feature by installing a program like 'Disconnect' for Chrome and Firefox.

c. Personalizing advertising messages

Slagerij Wisse uses advertising cookies on its website(s). We use this technology to make the offer more interesting. (Remove if this is not the case.) If you still don't want cookies, you are free to disable them in your browser. Please note that if you do, the website(s) will not function optimally. The links below provide specific information about refusing cookies for the most commonly used browsers:

Cookies and Internet Explorer, see: https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies
Cookies and Firefox, see: https://support.mozilla.org/nl/kb/cookies-informatie-websites-computer-opgeslagen
Cookies and Google Chrome, see: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&h%20l=nl
Cookies and Safari, see: https://support.apple.com/kb/ph19214?locale=nl_NL
Cookies and Opera, see: http://help.opera.com/Linux/10.10/nl/cookies.html
Questions

If you have any questions or comments about this privacy statement, we'd love to hear from you. Please let us know via our contact form.

Changes to the privacy statement

We may amend this Privacy Statement in response to new developments, such as changes in our business activities and changes in laws and regulations. We therefore recommend that you consult our Privacy Statement regularly when you visit our website.

June 2021